Effects Shop Shipping Policy
Shipping Methods:
1. Standard Shipping: Estimated delivery time is 10-15 business days.
2. Expedited Shipping: Estimated delivery time is 5-10 business days.
3. Express Shipping: Estimated delivery time is 3-5 business days.
Processing Time:
Orders are processed within 2-3 business days. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Costs:
Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number provided.
Customs and Import Duties:
The customer is responsible for any customs and import duties that may apply. Doll Effects Aesthetics is not responsible for these charges. Please check with your local customs office for more information.
Incorrect Shipping Address:
If an incorrect shipping address is provided, Doll Effects Aesthetics is not responsible for the reshipment of the order. Please double-check your shipping address before placing your order.
Return Policy:
All sales are final.
Due to the nature of our products and our commitment to hygiene and safety, all sales are final. We do not accept returns or exchanges. Please ensure you read the product descriptions carefully and make informed decisions before purchasing.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Provide photos of the damaged item and the packaging it came in. Once we receive your email and inspect the photos, we will provide further instructions. Note that claims made after 7 days will not be accepted.
Order Cancellations:
Orders can be canceled within 24 hours of placing them. After this time, orders cannot be canceled as they will have been processed and shipped. To cancel your order within the 24-hour window, please contact us immediately at [email address].
Lost or Stolen Packages:
Doll Effects Aesthetics is not responsible for lost or stolen packages. Once your order has been shipped and you receive a tracking number, the responsibility for delivery lies with the shipping carrier. We recommend contacting the shipping carrier directly for any issues regarding lost or stolen packages.
Incorrect or Incomplete Orders:
If you receive an incorrect or incomplete order, please contact us within 7 days of receiving your order and we will work to resolve the issue promptly.
Contact Information:
For any issues or concerns regarding your order, please contact our customer service team at [email protected].
Disclaimer
Please note that all products sold on our website are provided on an “as is” basis, and the use of any product is at the buyer’s own discretion and risk. While many of our products are safe and effective when used as directed, we do not assume any responsibility for their use or the results thereof. It is the buyer’s responsibility to ensure that any products purchased are suitable for their own use and to follow all instructions provided.
Packaging may vary, and some packaging may contain information in languages other than English. We make no guarantees regarding the language or content of the packaging. Buyers should use the products according to their own understanding or seek professional advice where necessary.
Please be aware that shipping times may vary, and there could be delays beyond our control. We do not provide refunds under any circumstances, and all sales are final. Any attempt to initiate a chargeback with your bank will result in us reserving the right to pursue legal action to recover any funds owed, along with any associated legal costs.
By purchasing products from our shop, you agree to these terms and conditions.